Strategies |
Potential Tools and Resources |
General Resources |
Case Studys from AHRQ |
1) Secure resources for the culture effort.
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AMA: “Center for Patient Safety Research in Ambulatory Patient Safety 2000-2010: A 10-year Review” NIH: Understanding Quality and Safety Problems in the Ambulatory Environment [PDF] IHI: "Develop a Culture of Safety" [Link] AHRQ Innovation Center: "Toolkit to Implement a Patient Safety Program" [Link to Tool] The toolkit includes customizable program tools, checklists, assessments, and planning documents. MMIC of Maine: “Physician Office Practice Patient Safety Plan” |
2) Develop a safe culture team
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TeamSTEPPS: ” Action Planning worksheets” [Link to Tool]
IHI: "Forming the Team" [Link to Tool] |
3.) Identify Champions |
IHI: "Leadership Guide to Patient Safety" |
4) Provide education on patient safety principles and practices during orientation |
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5) Conduct an organizational safety culture assessment/ patient safety culture survey. |
“Event Reporting to a Primary Care Patient Safety Reporting System: A Report From the ASIPS Collaborative” [Link to Article]
Data Minnesota Department of Health Annual Adverse Health Event Report Guide HRET: “Assessing Where You Stand” [PDF]
Tool AHRQ: Surveys on Patient Safety Culture [Link to Tool] AHRQ: FAQs for patient safety culture survey [Link to Tool] AHRQ: Medical office survey webpage [Link to Article] AHRQ: Clinic Survey Users guide [Link to Survey Guide] AHRQ: Medical Office Patient Safety Culture Survey Form [Link to Form] IHI: “Outpatient Adverse Event Trigger Tool” [Link to Tool] |
6) Analyze the results and create action plans |
Data AHRQ: Medical Office Survey on Patient Safety Culture Comparative Database AHRQ: “Improving Patient Safety in Medical Offices” [Link to Article] AHRQ: Medical Office Survey Feedback Report Template [Link to Tool] MMIC of Maine: Physician Office Practice Patient Safety Plan[Link to Tool] |