Strategies |
Tools and Resources |
General resources |
Case Study Commonwealth Fund Sentara Healthcare: Making Patient Safety an Enduring Organizational Value [PDF] |
Set clear expectations for patient safety — governing body/board |
Resource List Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey on Patient Safety Culture [PDF] White Paper IHI: "Leadership Guide to Patient Safety" [PDF] |
Set clear expectations for patient safety —executive administration
|
Article IHI: “Creating a Culture of Excellence” [link] Article NIH: Understanding Quality and Safety Problems in the Ambulatory Environment [PDF]\ Article “Leaders Can Turn Barriers to Accelerators” [PDF] |
Set clear expectations for patient safety — clinical and department leaders |
Article Article IHI: "Leadership Guide to Patient Safety" [PDF] Article Center for American Nurses: “The Nurse’s Role in Promoting a Culture of Patient Safety” [PDF] |
Set clear expectations for patient safety — physician leaders |
Article Johns Hopkins Quality Update: "Embracing the Physician's Role in Safety" [link] Article IHI: “Engaging Physicians in a Shared Quality Agenda” [link] |
Set clear expectations for patient safety — supervisors/managers |
Article IHI: “Strengthening the core: Middle managers play a vital role in improving safety” [link] |
Assess safety competencies |
Guide and Framework Canadian Patient Safety Institute: “Patient Safety Competencies For Health Professionals” [PDF] |