At MAPS' 2018 conference, we displayed beautiful, illustrated storyboards of patient journeys that included preventable errors, complications, and unexpected events in the course of their care. These courageous patients have agreed to share their stories more broadly.

We invite you to print these beautiful storyboards (best quality as 22” by 28”) and place on easels for a “pop-up art gallery” in a conference room, empty patient/resident room, break room, or common area during National Patient Safety Awareness Week - March 10-16, 2019.  Your staff and clinicians can visit the gallery to reflect on these patients' safety journeys.

Helpful Tip to boost engagement: leave sticky-notes and markers in the art gallery for staff and clinicians to answer and publicly post, “What is one way you’ll help keep patients safe this year?” as they leave the gallery.  We’d love to see photos, so please post your gallery and sticky-note wall photos on social media with tags #Includealways and #PSAW19.

Patient Safety Awareness Week is an annual campaign led by the Institute for Healthcare Improvement (IHI) to encourage everyone to learn more about health care safety. MAPS believes that sharing stories and experiences helps all stakeholders understand the impact of preventable errors and unexpected experiences in the delivery of care.


Patient 1 - surgical complication

Patient 2 - medication error

Patient 3 - misdiagnosis

Patient 4 - colostomy

Patient 5 - communication breakdown

Illustrations by Sarah Kopitske © 2019 Lakes Interactive, LLC