In-Person Care Partner

The MAPS Statewide Community Advisory Council, now comprised of over 70 community members, recommends healthcare organizations allow for In-Person Care Partners to ensure safe care. The development of an organization's In-Person Care Partner program protects safety through the current COVID-19 pandemic's visitor restrictions, and through future crises that might involve access restrictions to healthcare facilities and congregate care settings.

Safer Together: The Essential Role of an In-Person Care Partner

With support from our MAPS Board of Directors and several MN-based health organizations, we are pleased to release the following, "Safer Together: The Essential Role of an In-Person Care Partner."

MAPS stands ready to support organization's on their journey to develop a program and will be soon releasing resources to assist. To further develop a comprehensive toolkit of resources and support, MAPS is in search of:

  • Organizations and congregate care settings taking innovative strides to allow In-Person Care Partners to be part of healthcare admissions, visits, and care encounters
  • Patients, residents, and family members as well as clinicians, organizations, and care settings who can share stories of how In-Person Care Partners made care safer 

Please email maps@mnpatientsafety.org as you change or plan to change policies to allow for an In-Person Care Partner. We will feature your organization and stories on our social channels and website. We’d love to share with the community to spread these efforts!  

In-Person Care Partner with masksThis document was authored by the statewide Community Advisory Council (CAC) facilitated by MAPS. The CAC involved over 70 patient and family member advisors who serve their health systems and communities. This document is the result of over 9 collective meetings, numerous conversations, and an estimated 300 hours of input from their experiences and healthcare journeys. Involved patients and family members seek care and/or volunteer time with Allina Health, Children’s Minnesota, Gillette Children’s, HealthPartners, JustUs Health, Lake Region Healthcare, M Health Fairview, North Memorial, and Riverwood Healthcare Center among others. Lexington Writing Firm provided pro bono writing services for MAPS and CAC, as well as editing services to help create this document.