Heather Keyes, MS
Interim Executive Director




Email Heather at hkeyes@mnpatientsafety.org 

Lisa Juliar
Engagement Specialist/Patient Partner

Lisa joined the MAPS staff as an Engagement Specialist  in April 2017.  The focus of her work is increasing patient and family engagement to advance safe care everywhere. She has served as the first consumer director on the MAPS Board since August 2011.  Following a series of adverse events, Lisa became passionate about sharing her personal story to make positive changes and presented her story at the MAPS Conference in 2008.  Lisa worked for the Minnesota Hospital Association as a Patient/Family Engagement Consultant and Co-chair of their first Patient and Family Advisory Council from 2013-2017.  She was able to inspire and motivate hospitals around the state to authentically partner with their patients and families by establishing Patient and Family Advisory Councils. Lisa aspires to bring  consumers and healthcare organizations together as equal partners.  She approaches her work with a fundamental philosophy that relationships are the foundation to change and we all have something to learn from each other..

Email Lisa at ljuliar@mnpatientsafety.org



Kristy Strain

Program Assistant

Kristy joined MAPS in late 2019. She is a current first-year student in the U of MN Master of Healthcare Administration program. She’s had previous experience on the Quality/Safety team at River Falls hospital and as a Health Promotion intern at Pierce County Public Health. 

Email Kristy at KStrain@mnpatientsafety.org