BROWNS VALLEY HEALTH CENTER

Small, Rural, and Innovative: Safety Through Smart Systems

Overview

Browns Valley, a 31-bed skilled nursing facility, showed how small rural teams can lead in innovation. With eight technology-supported interventions, they designed systems that reduce variation, simplify workflows, and return time to care.

Wise Practices from This Site

Download: Browns Valley Wise Practices (PDF)

What We Saw

Automation and intentional design made safe actions easy, improved accuracy, and increased consistency. Leaders and frontline staff shared the changes together, illustrating how inclusion fuels innovation—even in the smallest settings.

Key Themes

• Design work for ease and consistency
• Use technology to return time to care
• Fix processes, not people
• Support innovation by aligning with leaders’ passions